Jack Humphrey

VP Engineering, Tricentis Test Automation Portfolio

Tricentis — Austin, TX

Led an org that expanded from 100 to 140 engineers within Tricentis R&D. Initially entrusted with a 17-year-old flagship product org, which expanded product responsibilities within the first year. Responsible for Tosca, which enables enterprises to develop test automation at scale.

• Directly manage a team of 1 VP and 4 Eng Directors, who in turn have teams in multiple sites across Central Europe, Israel, and Australia.
• Led org transformation to AI/agentic SDLC paradigms, sponsoring multiple efforts to increase the effectiveness and adoption of agentic tools and techniques for higher quality and velocity of development.
• Responsible for delivery of legacy product transformation to become AI-centric and Cloud-centric.
• Implemented careful and well-communicated adjustments to org structure as needed to produce better outcomes.
• Led portfolio-style analysis of time investment to enable guardrails that balance strategic and reactive work.
• Set and tracked goals to improve maintainability, quality, delivery velocity, and decision-making.
• Worked to introduce new tools to support learning (O'Reilly Online Learning) and delivery process analytics (Jellyfish).

Senior Engineering Director, LinkedIn Talent Solutions

LinkedIn — Remote (Austin, TX)

Engineering Chief of Staff for Talent Solutions, a group of ~700 engineers developing hiring and learning products. Initially intended to be short-term, the position was extended due to a long pause in org growth.

• Responsible for operations of the engineering org, including operational excellence, strategic initiatives, goal setting/tracking, and org evolution.
• Improved goal setting and leadership alignment by coaching leaders at different levels on OKR best practices and supporting the adoption of a new OKR management platform (Viva Goals).
• Advised engineering and product leaders on strategic initiatives for talent marketplace products (Recruiter, Online Jobs, Employer Brand) and the LinkedIn Learning platform.
• Reviewed org structure in terms of spans and layers and provided a detailed analysis that was influential in later leadership decisions.
• Efficiently managed significant org changes to align resource allocation with company priorities and to reduce overall org chart depth.
• Led a geographically distributed team of 16 technical program managers who were critical in delivering value by coordinating cross-team collaboration, managing risk, communicating with stakeholders, and optimizing engineering processes. Members of this team were in high demand by all Eng managers because of their strong track record.
• Analyzed opportunity to expand Engineering presence in Austin, which was well received but not funded due to macro-economic conditions.

Senior Engineering Director, Staffing Works

Google — Austin, TX

Led the ~100-person multi-site engineering arm of Staffing Works in Corporate Engineering. This group developed and integrated solutions for Google's hiring and recruiting efforts, regularly launching features that impacted recruiting efficiency and user satisfaction.

• Strategically grew overall group by 27% (21% Eng growth), established a more effective org structure, and grew the Product Analyst team to enable analysis-based decision making.
• Defined mission and vision for the group, presented to key stakeholders and to teams in quarterly all-staff meetings.
• Influenced product and technical roadmaps, guided goal setting. Led pivot to focus and consolidate investment on highest priorities.
• Strengthened relationships with the Recruiting org at multiple levels. Presented to People Operations leadership.
• Influenced leaders in adjacent domains with practical advice and examples.
• Directly managed and coached several eng managers of varying levels. Connected often with skip-level managers and individual contributors via 1:1s, office hours, and listening sessions.
• Experimented with new methods to analyze team engagement.
• Recognized by colleagues as an inclusive leader who helped good ideas become great ideas, showed consideration for teams as people, articulated inspiring vision, modeled Google values, communicated well, focused on the big picture, and made practical decisions.

VP Engineering & Group Manager, Infrastructure & Engineering Platforms

Indeed — Austin, TX

Led an organization of 7–9 groups and 400–500 people, focused on transformational engineering platforms and underlying infrastructure. After a company-wide GM restructure, reported to the General Manager of Platforms and became Group Manager, responsible for all functions contributing to infrastructure and engineering platform development.

• Owned platforms for engineering velocity, reliability, performance, developer productivity, security, privacy, front-end development, compute infrastructure, test automation, data science, and A/B test setup/analysis, including:
  • A velocity program that provided metrics and company-wide improvement goals, resulting in a >40% reduction of code delivery time company-wide in 2019.
  • A continuous delivery platform that increased deployment automation, enabling code to reach production with no human intervention.
  • Self-service workload deployment infrastructure and DB provisioning systems that reduced provisioning time from weeks/days to minutes for most workloads.
  • Front-end component libraries and a micro-frontend platform that enabled faster product development and greater consistency of user experience.
  • Privacy systems that enabled best practices and compliance with global regulations.
• Led company-wide embedded functions such as QA (2017–2019), Data Science (2017–2019), and SRE (2017–2020).
• In 2019, also became responsible for Infrastructure Platforms teams covering systems/network engineering, database architecture, and cloud services.
• Hired and coached engineering directors and senior managers in a variety of roles.
• Mentored leaders around the engineering organization.
• Introduced OKR practice to align the group with overall mission.
• Developed an annual Innovation Awards program to recognize engineering innovation.
• Hired and staffed the Open Source program, which became recognized for its innovative programs in open source sustainability.
• Led a group of writers who acted as technical content specialists.

Engineering Leader / Senior Engineering Director, Jobseeker Applications

Indeed — Austin, TX

Reported to the VP of Engineering and led development of important products and infrastructure, with a focus on jobseeker-facing applications. Role evolved from Sr. Eng. Manager to Sr. Eng. Director during this period of very rapid growth for the company.

• Led Job Search, Resume, and Indeed Apply teams in Austin and Seattle.
• Teams developed consumer products that scaled to 180mm unique visitors per month.
• Led engineering efforts to launch Job Search in 40 countries and 20 languages.
• Developed the initial service-oriented framework in 2010.
• Improved efficiency of the operations team.
• Built single-sign-on for jobseeker and employer accounts.
• Improved monetization of existing products, e.g. email job alerts.
• Rapidly delivered new Resume products for jobseekers & employers.
• Developed Indeed's approach to engineering career growth and performance evaluation.
• Built a performance data tool to help engineers and managers track contributions over time (go.indeed.com/benefits-of-hindsight).
• Oversaw launch and iterations of Indeed University, a 12-week onboarding program for new college grads (go.indeed.com/iu-wow).
• Introduced new development practices, processes, and tools.
• Launched the engineering blog (engineering.indeedblog.com). Served as a hands-on "editor in chief" through 2020.
• Helped launch the @IndeedEng tech talk series in 2013.
• Led efforts to open source useful tools and libraries.
• Evolved and ran Indeed's intern program in 2013 (22 interns) and 2014 (30 interns).
• Launched Indeed's Seattle engineering office and oversaw its growth in 2014 and 2015.
• Engaged in recruiting strategy and execution. Presented Indeed to candidates and conducted hundreds of technical interviews.